1. Membership

This Program is available to Staples® customers, 18 years of age or older with a valid U.S. mailing address and a valid email address. To receive Rewards or Recycling Rewards, the Program member ("Member") number must be in good standing. Program applications are available at Staples U.S. stores, online at staplesrewards.com or by calling 1-800-793-3320. Staples must receive an accurate, legible and complete application in order to enroll in the Program. Staples is not responsible for Member applications received by Staples that are not in compliance with these Terms. Membership in the Program is not open to Staples National Advantage or Staples Business Advantage customers, or to Staples employees.

2. Qualifying Purchases

A Member is eligible to receive credit ("Rewards") on the Member's account for qualifying purchases made by the Member ("Qualifying Purchases"), as defined below, that are made at Staples stores in the U.S., by phone at 1-800-333-3330 or online at staples.com® and for which a Membership account is identified. All Qualifying Purchases are subject to verification by Staples before being credited to a Member's account.

The following Qualifying Purchases are eligible toward earning Rewards:

Ink and toner used in copiers, fax machines and printers excluding printer, fax and copy machine drums, label maker ribbons, and refill kits;

Case and ream cut sheet paper excluding photo paper, dot matrix/"computer" paper, fax thermal paper, résumé, stationery, invitations and specialty paper, paper rolls, labels, carbon and carbonless forms, notebooks, pads and filler paper;

Copy & Print services excluding postage stamps, shipping and shipping supplies, merchandise used in assembling Copy & Print jobs, custom printing orders placed online, and third party services;

Other products or services as may be included from time to time by Staples, in its sole discretion.

Qualifying Purchases made by the Member but for which the Member's account number was not used at the time of the transaction can be added to the Member account if Staples is contacted with the original 17-digit receipt barcode number from the store receipt or order number, and the Member’s account number at staplesrewards.com or by calling 1-800-793-3320 as promptly as possible after the date of the transaction, but within the current quarter or the two previous calendar quarters only. Only purchases made by the Member may be added to the Member’s account. Purchases are credited upon verification within five days after they are requested. Qualifying Purchases that have been verified are applied to the Member’s account with a transaction date of the date approved. A maximum of 10 purchases may be requested to be credited per day. Qualifying Purchases cannot be transferred, sold or bartered.

3. Teachers

All current Teacher Rewards Members will be automatically enrolled in Staples Rewards® and will be considered a Staples Rewards Teacher member. New Members of Staples Rewards may indicate on their enrollment form if they are a teacher. People who work in the field of education teaching others are eligible to be Staples Rewards Teacher Members. In addition to general Staples Rewards benefits, Staples Rewards® Teachers will be eligible to earn 10% back in Rewards on the following Teacher Qualifying Purchases (teaching and art supplies):

Classroom décor, educational games and puzzles, teaching aids, teaching and education books, dictionaries, book covers, locker accessories, stickers, colored pencils, crayons, children's markers, arts and craft supplies, scrapbook supplies, drafting tools, poster, display and foam board, easel pads, maps, globes, academic calendars, student organizers, and teacher planners.

Teacher Qualifying Purchases excludes software, writing supplies, general office supplies, easels, and dry erase, bulletin and chalk boards.

For Staples Rewards® Teachers, Qualifying Purchases shall include Teacher Qualifying Purchases. Staples Rewards® Teachers are eligible for upgrade to Premier status, as outlined in section 5 below.

4. Rewards

The Members' accounts will receive credit for Qualifying Purchases equal to 10% of their total Qualifying Purchase Amount for purchases made during the applicable calendar quarter if the Reward minimum, as defined below, is met. Qualifying Purchase Amount is the amount paid at checkout after application of all promotions, coupons and Rewards redemption. Amounts spent on taxes, postage stamps, delivery charges, pre-paid phone cards, Staples® gift cards and third party gift cards do not count toward earning Rewards. Purchases on ink and toner manufactured by Hewlett Packard are excluded. Staples, in its sole discretion, may include additional products or services as exclusions from Qualifying Purchases from time to time without prior notice.

Rewards earned will be issued online monthly at staplesrewards.com when the value of the Reward is at least $10. Monthly Rewards balances of less than $10 will roll over each month until the minimum is met for that calendar quarter. Rewards are issued online to Members within approximately 30 days after the end of the month when the required minimum has been earned in the month. If the $10 minimum has been met for the calendar quarter, any balances of less than $10 will be issued online to Members within approximately 30 days after the end of the calendar quarter.

Rewards expire the last day of the month two months following the month in which they are issued and cannot be redeemed after the expiration date. Expired, lost or misdirected Rewards will not be reissued. Rewards not received by the Member due to incorrect email addresses will not be reissued. If the $10 minimum for the quarter has not been met, Rewards balances of less than $10 expire at the end of each calendar quarter. There is no maximum on the amount of Rewards a Member can receive.

5. Upgrade

A Member is automatically upgraded to Plus status when the Member's account reflects $500 of spending on all products and services at each or any combination of Staples U.S. stores, online at staples.com® and/or by phone at 1-800-333-3330 other than taxes, postage stamps, delivery charges, pre-paid phone cards, Staples gift cards, third party gift cards and any other categories that Staples has excluded. Member spending qualifying for upgrade is the amount paid at checkout after application of all coupons, discounts and Rewards redemptions.

A Member retains Plus status for the remainder of the calendar year in which they qualify and the initial following year and must re-qualify in that and each subsequent calendar year. Member's account balances are reset at the beginning of the calendar year to $0.

Plus Members are issued Rewards online monthly when a minimum of $5 has been earned. Plus Rewards balances of less than $5 will be rolled over month to month and will expire at the end of each calendar year. Plus Rewards, once issued, expire at the end of the third month following issuance of the Reward. Plus Members are eligible to earn Recycling Rewards (as described in Section 6) on up to 10 ink or toner cartridges per calendar month. Plus Members also receive free delivery on all orders, and, from time to time, Plus-only in store events, offers, free products and services.

6. Ink Recycling Rewards

Each Member is eligible to receive Ink Recycling Rewards ("Recycling Rewards") on ink recycling, as defined below, performed at Staples stores. Ink resellers and remanufacturers are strictly prohibited from earning Ink Recycling Rewards.

Each Member can recycle up to 10 cartridges per month of any used ink or toner cartridge sold at any retail store in the U.S., and receive $2 back in Recycling Rewards per cartridge. The Member must be physically present at the store when the cartridges are turned in for recycling and a Membership account is identified. Staples will accept additional cartridges for recycling but Recycling Rewards will only be issued for the first 10 qualifying cartridges per calendar month per Member. Recycling Rewards may be used for the same purposes and are under the same restrictions as Rewards.

Recycling Rewards are issued to the member monthly, online, at staplesrewards.com, separately from a Member's standard Rewards statement, approximately within 30 days after the month in which the recycling was completed. Recycling Rewards are credited to the Member's Rewards account in full each month with no minimum required. Expired, lost or misdirected Recycling Rewards will not be reissued. Recycling Rewards not received due to incorrect account information including e-mail address will not be reissued.

7. Reward Redemption

Rewards and Recycling Rewards are redeemable for most merchandise in Staples stores, online at staples.com® or by phone at 1-800-333-3330 but cannot be redeemed for or applied against taxes, cash, credit remittance, delivery charges, custom printing orders placed online, promotional products, Staples gift cards, third party gift cards, prepaid phone cards, postage stamps, prior purchases, Staples Industrialsm purchases or any purchases made on other provider Web sites.

If a Reward or Recycling Reward is not redeemed in full on in-store purchases only, a one-time-only coupon with the expiration date of the original Reward will be printed for any remaining balance of $1.00 or more. Such Reward coupon must be either used in full at one subsequent transaction or the balance will be forfeited. The balance Reward coupon may be used for future store, online or phone purchases. Staples.com orders or phone orders, excluding taxes, delivery charges, gift cards, prepaid phone cards and postage stamps, must meet or exceed the Reward or Recycling Reward amount.

8. Member Services

To contact the Staples Rewards program, all communications should be directed as follows and must include the account number:

Mailing Address: Staples Rewards 500 Staples Drive Framingham, MA 01702

Email Address: staplesrewards@staples.com

Phone Number: 1-800-793-3320 Hours: Monday-Friday, 8:30am EST - 8:00pm EST

9. Cancellation

Membership may be cancelled at any time by notifying Member Services by e-mail or phone. Cancellation may take up to 10 weeks to finalize. Upon cancellation, membership will be deactivated and any unpaid Rewards or Recycling Rewards will be forfeited.

10. Abuse

Abuse of the Program, including failure to follow or any attempts to circumvent Program policies and procedures or these Terms, or other improper conduct as determined by Staples in its sole discretion is strictly forbidden. Abuse may result in cancellation of the Member's account, future disqualification from Program participation, forfeiture of some or all Rewards and Recycling Rewards accrued, cancellation of previously issued but unused Rewards and Recycling Rewards and liability for past amounts of Rewards and Recycling Rewards redeemed. In addition, Staples reserves the right to take appropriate legal action, as it deems necessary or desirable. The sale, barter or transfer of Rewards and Recycling Rewards, except by Staples, is expressly prohibited.

11. General

Rewards issued under this program cannot be combined with any other Rewards program, including Staples Rewards Teacher or Staples Associate Rewards. Staples Rewards accounts are limited to one account per eligible customer; each email address and mailing address are also limited to one account. Rewards and Recycling Rewards are non-transferable and may only be redeemed by the Member. For information on how we protect your personal information, see Staples' U.S. Privacy Policy on staples.com. Staples is not liable for unclaimed, expired, lost or misdirected statements or other communications from Staples to the Member or the Member to Staples.

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws rules. Any Member's legal action against Staples in regards to the Rewards program may only be filed in the state and federal courts of Suffolk County, Massachusetts. If any provision of these Terms is found to be invalid or unenforceable to any extent, then the invalid portion shall be deemed conformed to the minimum requirements of law to the extent possible. In addition, all other provisions of these Terms shall not be affected and shall continue to be valid and enforceable to the fullest extent permitted by law. The Program is void where prohibited by law.

Staples reserves the right to modify, revise or cancel this Program, the Terms or any part of the Program at any time for all participants or for any specific participant without prior notice. Staples' decision on any aspect of Member's account, membership status, Rewards balance, or any aspect of the program or a particular Member's participation in it shall be final.

By participating in the Program, Members' agree to and are subject to the Terms of this Program, and certify that all eligibility requirements are met.